1 reviews | Active since Aug 2017
Claim approved but no payment
My claim is now stack at admin department with Lorain... The claim was approved on the 22/08/2017.I was told to sign agreement form and I did exactly as required.Lorain told me that they will make payment to MFC as soon as they received Natis document from the bank..I phoned her on the 7/9/2017 and she confirmed that she received documents but she still gonna send it for approval of payment ..I was told that they will make payment as soon as they received document and now she is gonna sent it for aproval...it means the process is taking so long.I submitted claim on 12/04/2017 and its been for month already without a car...I need to apply for finance for the new car but I can't get a car unless I settle my previous one ...could you please make payment as per our agreement and then send me prove of payment ...this claim is long overdue and you have received everything you wanted ....please kindly meet your faithful clients half so you can be able to make business with them again..
Dear *** ,
Thank you so much for taking the time to bring your concern to our attention. We sincerely apologise for any inconvenience caused.
Your inquiry is important to us and has been referred to our Client Representation Department for immediate attention. Please expect to receive preliminary feedback by no later than 11 September 2017.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Dear *** ,
Thank you so much for taking the time to bring your concern to our attention. We sincerely apologise for any inconvenience caused.
Your inquiry is important to us and has been referred to our Client Representation Department for immediate attention. Please expect to receive preliminary feedback by no later than 11 September 2017.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Dear ***,
Thank you for the time you have taken to raise your enquiry with us.
Our aim is to provide world class services to our policyholders during every interaction. Accordingly, your concern is of great importance to us.
A detailed review of your claim revealed that a substantial amount of time passed whilst we waited for the Natis document from your financier, which hindered us from paying your approved claim.
Nonetheless, we are pleased to note that payment has since been made and your claim finalised.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team
Dear ***,
Thank you for the time you have taken to raise your enquiry with us.
Our aim is to provide world class services to our policyholders during every interaction. Accordingly, your concern is of great importance to us.
A detailed review of your claim revealed that a substantial amount of time passed whilst we waited for the Natis document from your financier, which hindered us from paying your approved claim.
Nonetheless, we are pleased to note that payment has since been made and your claim finalised.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team