JN
Jackie N

1 reviews | Active since Oct 2014

29 Apr 2015, 16:35

Claim

I logged a claim on the 2nd of February 2015, it's been over 3 months since i've logged a claim and waiting from one of their consultants Kristin to get back to me and give me feedback.It's funny how they debit my account every month bu when it comes to claiming time they take for ever for a fender and side mirror.

0
Replies (1)
Prime South Africa
Prime South Africa's reply30 Apr 2015, 11:53
Official
Hello Mphoentle17,

Client Service is extremely important to us and we sincerely appreciate the time you have taken to bring your concern to our attention. Delays are costly to us all, however we believe that you are fami**** with the reasons therefore.

Albert from our Claims Department has contacted you and will work closely with you until we are in a position to resolve the matter to your satisfaction.

Assuring you of our best endeavours on your behalf.

Kind Regards,
The PMD Team