1 reviews | Active since Sept 2015
Claim
I have submitted all required documents to Prime Meridian for an accident that happened on the 25 July 2015.To add salt to the wound and regrettably , I have insured all my three vehicles with them. After this bad service, I foresee disaster mingled with calamity. Yesterday, after a series of phone calls I make almost daily, for about 10 minutes, was told that the Technician working on my claim( Caitlin) is on leave and the supervisor Erika will contact me ,am still waiting. My debit orders never go on leave. I use the damaged car for work, I was told its I write off then I opted to repair it as its is paid up and mobile.<br> After paying towing and storage an amount of R11 000 , bought replacement parts R23 000 and paid the deposit to the panel beater,im impatient and frustrated at the process and product that I purchased from Prime meridian.
Thank you for the time you have taken to bring your concern to our attention.
We are always willing to put our failings to a right however we were rather surprised having received your concerns. Especially since you recently expressed your gratification in the progression of your claim after Jarrod, our claims assistant has been helping you.
Nevertheless, your complaint is important to us and we will continue to work closely with you until the matter is resolved.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team
Thank you for the time you have taken to bring your concern to our attention.
We are always willing to put our failings to a right however we were rather surprised having received your concerns. Especially since you recently expressed your gratification in the progression of your claim after Jarrod, our claims assistant has been helping you.
Nevertheless, your complaint is important to us and we will continue to work closely with you until the matter is resolved.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team
