MN
Malesela N
1 reviews | Active since Jul 2025
02 Jul 2025, 13:50
CL***
I am not a happy customer, i claim with Prime on the 14th May 2025, i was help by Mr Gene Hlatswayo and he advised that my claim will take up to 30 day ti be resolved and now is over 30 days. I've been calling and complaining with then but they he says is still in review with the manager while he promise me that my claim will be resolved within 30 days. I wont recommend PRIME ti anyone because is a **** company.
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Replies (2)
Prime South Africa's replyOfficial
03 Jul 2025, 07:23 Dear Malesela ,we regret to hear about your dissatisfaction and appreciate you letting us know. We will acknowledge your complaint in writing within 48 hours. Thank you for your patience. Kind regards, the Prime SA team.
Prime South Africa's reply03 Jul 2025, 07:23
Official
Dear Malesela ,we regret to hear about your dissatisfaction and appreciate you letting us know. We will acknowledge your complaint in writing within 48 hours. Thank you for your patience. Kind regards, the Prime SA team.
MN
Malesela N's updateReviewer Update
03 Jul 2025, 07:48This is not the first time i complain and nothing is been happening. 48 hours is a lot I've been patience for far to long now, if this is not resolved within 24hours am taking action again Prime.
MN
Malesela N's update03 Jul 2025, 07:48
Reviewer Update
This is not the first time i complain and nothing is been happening. 48 hours is a lot I've been patience for far to long now, if this is not resolved within 24hours am taking action again Prime.