BM
Bradly M
1 reviews | Active since May 2022
03 May 2022, 16:21
CL***
Prime Meridian claim CL*** very disappointed in how this turned out my car was kept got a good month at their inspection Center while accumulating storage fees and they took forever to keep me up to date with what’s going on , only to decline my claim . I was left with crazy storage fees that I had to pay from my own pocket including towing
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Replies (2)
Prime South Africa's replyOfficial
03 May 2022, 17:23Dear Bradly M,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Tea
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Tea
Prime South Africa's reply03 May 2022, 17:23
Official
Dear Bradly M,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Tea
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Tea
Prime South Africa's replyOfficial
10 May 2022, 14:39 Dear Bradly M,Thank you for your post.Prime Meridian Direct prides itself on the unprecedented lengths to which it goes to ensure that its policyholders fully understand the products that they purchase. We ensure that all our clients are made aware of the provisions of their policy through our customer-friendly policy documents which are clear and concise.As you are aware, the Prime Motor Comprehensive policy affords clients the benefit of towing and storage in an event that a registered claim is approved following the validation thereof. We guarantee no storage cost during claim validation process.Our Market Conduct Team will be in contact with you to provide you comprehensive feedback regarding your matter.It will no doubt delight you to learn that PMD provides a wide range of roadside assistance benefits which cater to all your needs. From assistance with a changing a flat tyre to delivering of fuel when you are in need, we always attend when our clients are in need.Assuring you of our continued best endeavours on your behalf.Kind regards,The PMD Team
Prime South Africa's reply10 May 2022, 14:39
Official
Dear Bradly M,Thank you for your post.Prime Meridian Direct prides itself on the unprecedented lengths to which it goes to ensure that its policyholders fully understand the products that they purchase. We ensure that all our clients are made aware of the provisions of their policy through our customer-friendly policy documents which are clear and concise.As you are aware, the Prime Motor Comprehensive policy affords clients the benefit of towing and storage in an event that a registered claim is approved following the validation thereof. We guarantee no storage cost during claim validation process.Our Market Conduct Team will be in contact with you to provide you comprehensive feedback regarding your matter.It will no doubt delight you to learn that PMD provides a wide range of roadside assistance benefits which cater to all your needs. From assistance with a changing a flat tyre to delivering of fuel when you are in need, we always attend when our clients are in need.Assuring you of our continued best endeavours on your behalf.Kind regards,The PMD Team