1 reviews | Active since Jan 2018
CL***
I have towing extension and road assistance benefits but PMD does not want to tow my car to Panel beaters so I can get a quote as the panel beaters want to see the car damages even if I show them the PMD summary cost and photos. Pay my repair contribution as agreed that is all I want as I see I’m not getting satisfaction Is over a month’s now my clam still not resolved every time my claim is moved to other departments for days The repair cost summary from PMD I’m not comfortable on suspension is a safety component on the vehicle and with Aftermarket lower control arm, left front tierod and wheel bearing Will Guarantee be given to me? Aftermarket power steering pump that was allowed the guarantee of the item! if it starts being faulty in 6 months down the line then what? If I’m driving on free way with aftermarket power pump on my car fails than what?
Since I had claim on 12-12-2017 still I have to wait and they tell me I have to wait 10 days to get a formal feed back from them I’m truly not happy anymore with the service you are giving me.
Dear Sibusiso Lekubu,
We thank you for taking the time to bring your concern to our attention and regret any inconvenience caused.
Your enquiry is important to us and has been referred to our Client Representation Department for immediate attention. Please expect to receive preliminary feedback by no later than 7 February 2018.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Dear Sibusiso Lekubu,
We thank you for taking the time to bring your concern to our attention and regret any inconvenience caused.
Your enquiry is important to us and has been referred to our Client Representation Department for immediate attention. Please expect to receive preliminary feedback by no later than 7 February 2018.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Dear Sibusiso,
Thank you for your further message.
We wish to reassure you that all of our responses are drafted individually and attended to personally by our Market Conduct Team.
Once we have reviewed your concern and experience with us you can expect to receive preliminary feedback by 7 February 2018.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team.
Dear Sibusiso,
Thank you for your further message.
We wish to reassure you that all of our responses are drafted individually and attended to personally by our Market Conduct Team.
Once we have reviewed your concern and experience with us you can expect to receive preliminary feedback by 7 February 2018.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team.
Hello Sibusiso Lekubu,
Thank you for taking the time to raise your disquiet. Client service is extremely important to us.
We are pleased to note that your claim was already approved at the end of January 2018.
Our assessing team have confirmed that fitting alternative parts is an industry norm and reassured us that your vehicle can be safely repaired within the allowances in the repair cost summary.
This is just one of the many promises we deliver upon to all our clients in addition to our guarantee of fixed premiums for life, regardless of your claims history.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team
Hello Sibusiso Lekubu,
Thank you for taking the time to raise your disquiet. Client service is extremely important to us.
We are pleased to note that your claim was already approved at the end of January 2018.
Our assessing team have confirmed that fitting alternative parts is an industry norm and reassured us that your vehicle can be safely repaired within the allowances in the repair cost summary.
This is just one of the many promises we deliver upon to all our clients in addition to our guarantee of fixed premiums for life, regardless of your claims history.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team