CL*** Dent Claim

I am so disappointed that i have selected this company for my car insurance. The worst service ever. I so trusted that i made the right choice to be insured by PMD. My car was parked when a heavy hail storm came down hard on my car. It caused a lot of dents on my car's roof and broke my cars light at the back. I have completed all documents and faxed it off and sent all the pictures as per the claim process. A woman by the name called Leri was the assigned consultant for my claim. Really arrogant i must say. I gave her a call to ask on the progress of my claim. She asked for numbers of witnesses that the insurance can call. I did what she asked. Two days down the line she sent me a mail to ask for information that i think is really unnecessary for my claim.

What does my service book has to do with the dents my car have. I have posted the questions to her for a reason and she did not really give me a reason. I ended up loosing trust in the insurance company. She then sent me a claim withdrawal form to cancel my claim. A good way to say to me I am not valued as a customer. I felt like i was only good to pay a insurance that couldn't help me. I ended up cancelling it yesterday. I am really disappointed with the service i received but could not be help with a minor problem. This raised a big question to me what would've happened if my car was i an accident, what treatment would i have received?

Totally a sucking insurance i took out.