1 reviews | Active since May 2014
CL***
I am disgusted with PMD seriously. On 28 May 2017, I was involved in a car accident, where I was the innocent party. I submitted a claim to PMD (my insurance) after I tried logging a third party claim with the insurance of the lady who drove into me, but because she was not on her mom;s insurance the claim was rejected. I logged the claim on the 22 August 2017 and to this day, my claim is pending..... PMD is waiting blood results now, first it was that I should not sue the lady who drove into me, so I cancelled the suing with my lawyer. Now I have to wait on blood results hence I had right of way when the accident occurred and the lady who drove into, admitted this. I had a policy with Hollard insurance as well, but I did not know about it until they said that I can take my car to be fixed, however but because of PMD, they cancelled my insurance with Hollard. I just want my car fixed and waiting for bloods from government hospitals usually take years, what happens in the meantime? Do I sit without transport for years? what happens when blood results come out? and alcohol is found? Does my claim get rejected although I was not at fault?
I need answers please, as I will be consulting with my attorney on Friday. PMD should stop passing the buck, the repairs on my car amounts to 96k, and PMD assesors say it is 16k, I am so not fond of this insurance and I think I will inform all people not to take out this insuarance ever.
Thanks Yvette Mediepie ********** 197
Dear Faisel,
Thank you for bringing your concern to our attention.
Your inquiry has been forwarded to our Client Representation Department for immediate attention.
A thorough investigation will be conducted and we undertake to provide preliminary feedback by 11 September 2017.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Dear Faisel,
Thank you for bringing your concern to our attention.
Your inquiry has been forwarded to our Client Representation Department for immediate attention.
A thorough investigation will be conducted and we undertake to provide preliminary feedback by 11 September 2017.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Dear Faisel,
Your uneasiness is noted and respected.
We persistently strive to settle all valid claims within the shortest possible time. You will appreciate that this reduces our management time and costs and is to the clear advantage of both ourselves and our clients.
As you will know, the nature of the incident is extremely serious and every precaution must be taken to ensure an accurate outcome.
Nonetheless, your complaint is important to us and our Client Representation Department will provide you with a detailed response regarding the current status of your claim.
Assuring you of our best endeavours on your behalf.
Kind Regards,
The PMD Team
Dear Faisel,
Your uneasiness is noted and respected.
We persistently strive to settle all valid claims within the shortest possible time. You will appreciate that this reduces our management time and costs and is to the clear advantage of both ourselves and our clients.
As you will know, the nature of the incident is extremely serious and every precaution must be taken to ensure an accurate outcome.
Nonetheless, your complaint is important to us and our Client Representation Department will provide you with a detailed response regarding the current status of your claim.
Assuring you of our best endeavours on your behalf.
Kind Regards,
The PMD Team