LM
Landela M

1 reviews | Active since Aug 2015

20 Dec 2017, 07:21

CL*** - 5 months later and still waiting

I would like to know how come this company still exist and still taking peoples monies knowing very well its a ****? HOW LONG MUST I WAIT FOR THE AUDIT WHEN Riaana Van Der Linde WONT EVEN REPLY TO MY EMAILS? its been 5 months for goodness sake. I am all types of angry right now because pmd tried everything they could to reject my claim and I had to fight that because no.1 i didn't skip the red robot and they claim they are rejecting the claim because of that. I have contacted my lawyer now pmd will have to deal with him. I regret joining pmd. People I plead with you to rather go for a proper insurance because this is not insurance. CAN PMD PLEASE JUST CLOSE THIS AND WE MOVE ON.

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Replies (3)
Prime South Africa
Prime South Africa's reply20 Dec 2017, 08:45
Official

Dear Landelamabena@

Your post is acknowledged.

We regret to learn of your objection and confirm that we shall be conducting a thorough investigation into the matter. You can expect to receive preliminary feedback within two working days.

Assuring you of our continued best endeavours on your behalf.

Kind Regards,

The PMD Team.

Prime South Africa
Prime South Africa's reply22 Dec 2017, 16:17
Official

Dear landelamabena@,

We would like to express our deepest regret for the inconvenience caused by this unintentional and unusual occurrence.


Our aim is to provide world class service to our policyholders during every interaction and it saddens us when our team members fail to impress, such us in your case.

We are pleased to report that your claim has been finalised and payment made to you earlier this week.

Assuring you of our best continued endeavours on your behalf.


Kind regards,
The PMD Team

Prime South Africa
Prime South Africa's reply22 Dec 2017, 16:17
Official

Dear landelamabena@,

We would like to express our deepest regret for the inconvenience caused by this unintentional and unusual occurrence.


Our aim is to provide world class service to our policyholders during every interaction and it saddens us when our team members fail to impress, such us in your case.

We are pleased to report that your claim has been finalised and payment made to you earlier this week.

Assuring you of our best continued endeavours on your behalf.


Kind regards,
The PMD Team