OS
Obed S

1 reviews | Active since Jun 2016

07 Jun 2016, 08:29

Cl***

<p>Not happy with pmd service..ever since i lodged a claim on the 3rd of May 2016 till today.my car is not fixed spoke to a lady by the name of Adele lotz been trying to get hold of her with no responds regarding the update </p>

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Replies (1)
Prime South Africa
Prime South Africa's reply17 Jun 2016, 08:16
Official

Hello Obie22,

Your concern has been received and is noted.

Whilst you will appreciate that our aim to finalise all claims within the shortest possible time reduces our management time and costs, this is further to the advantage of both ourselves and our clients.

As you are aware, we are currently awaiting documentation from yourself before the validation of your claim can be finalised. This is due to the fact that not much is known about the circumstances relating to your accident and it is for this reason why your cell phone record data had to be requested.

Nevertheless, once we have received this from you, our claims team has indicated that your claim will be in a position to be submitted for a decision.

Kind Regards,

The PMD Team