CL***:Most terrible &pathetic service and worst car insurance I ever come across in my entire life

<p>My car was in a accident on d 27/01/2016,my husband who being added as a second driver was driving it and passed away on d spot&d car ws a write off. I logged a claim&sent all required documents by 14/02/2016.I had been liasing wth Raksha Ramrathan who was working on d claim.I kept calling 4feedbck bt no one really bothered 2come back 2me.Then on 23/05/2016 Katherine called saying that my claim was not approved then sent a letter with this reason’ The policy was not in force at the time of the incident due to non-payment of your premium scheduled for deduction in [January 2016]’ I had made a payment on the 30/01/2016 cash but for some reason PMD claimed the payment was not reflected on their system. I then emailed them a proof of payment, but on the 01/06/2016, Tameryn who is Rakshas supervisor told me that she and the insurer stand by their decision to decline the claim, when I asked the reason since it was non-payment then later discovered the payment was made, she didn’t give me any joy but jst insited that they not gonna chance on the decision. How heart-breaking and helpless I felt. It was not enough that I lost a husband but had to deal with a bunch on cruel, self centred people who present to care abt their clients while they only care abt their own interest. PMD must fall, I hate this car insurance and would never wish my own enemy to join them. I request that this claim be reviewed and my car be paid as it deserves without pointless excuses</p>