CL***2

I would not advise any one to take out this insurance-its useless and just draining. I had an accident on the 6/8/2015, call the insurance immediately and asked if I should let the towing company tow my car. the person assisting me from prime meridian said I should let A1 Assist tow my car to their storage. the next day I went to see my car and the car had accumulated a total of more than R8000 just on towing and one night storage , paid the invoice and took my car home, forwarded all details to the insurance so that they could reimburse me. they never did - told me that towing was not covered on my insurance, I have told them several times that I would not have let the towing company tow my car, I only allowed my car to be towed because I had called them (prime meridian) and they said it was ok. - instead they kept asking which number I called even though I have told them the time and dates I had made the call. I am still waiting for them to check their calls after 4 months. The damages to my car was more than R35 000, they would only pay R8500 and I had to come up with the rest which would not even be paid on my account but on the repairers. Useless insurance.