KM
KENEILOE M
1 reviews | Active since Sept 2013
09 Mar 2022, 12:00
Cheap is expensive!
Typical, of all that glitters is not gold! I realized this on my first and only claim after 2 years with the insurer. They're their claim policies are from 2018 but premiums increase annually or after 24months. I'm looking for another insurer, Cheap is expensive when you have to claim with Prime Median Direct! I was warned from someone who had a similar experience but I thought they had updated their policies as they keep claiming! Run my follow South Africans, you will pay more in the long run.
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Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
09 Mar 2022, 13:45Dear Keneiloe M,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply09 Mar 2022, 13:45
Official
Dear Keneiloe M,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
16 Mar 2022, 07:58Dear Keneiloe M,
Thank you for raising your query. We truly value all feedback from our policyholders.
At PMD we strive to ensure that there is always clear and concise communication with our policyholders. It is for that reason that all policyholders were notified through various channels of any policy updates.
We take immense pride that we are able to provide South Africans with affordable insurance products that cater to their motoring needs despite inflation and the increased cost of motor vehicle accidents.
Our Market Conduct Team has confirmed that they have been in contact with you and will provide you with comprehensive feedback on your matter.
It will no doubt delight you to learn that with PMD obtaining a personal lines insurance quote is quick and easy and can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply16 Mar 2022, 07:58
Official
Dear Keneiloe M,
Thank you for raising your query. We truly value all feedback from our policyholders.
At PMD we strive to ensure that there is always clear and concise communication with our policyholders. It is for that reason that all policyholders were notified through various channels of any policy updates.
We take immense pride that we are able to provide South Africans with affordable insurance products that cater to their motoring needs despite inflation and the increased cost of motor vehicle accidents.
Our Market Conduct Team has confirmed that they have been in contact with you and will provide you with comprehensive feedback on your matter.
It will no doubt delight you to learn that with PMD obtaining a personal lines insurance quote is quick and easy and can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team