SM
Sanelisiwe M
1 reviews | Active since Apr 2019
08 Apr 2019, 14:22
CAR INSURANCE TO AVOID BY ALL MEANS
in 01 March 2019, my car got knocked by some taxi. reported to PMD on the 3 March 2019. they responded with the claims results a week later telling me that, first of all it will cost them R26 000 to fix my car as far as the claim is concerned and they will only pay our about R3 000 towards that R26 000, meaning I must have R23 000 to fix the car. Reason being, they can only pay sum of the premiums already paid towards the cover. even today, I still do not even have the R3 000 they promised to pay out. my advise to any car owners, STAY AWAY FROM PRIME MERIDIAN DIRECT.
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Replies (2)
Prime South Africa's replyOfficial
08 Apr 2019, 15:14Dear Sanelisiwe M,
Your post is acknowledged.
We regret to learn of your objection and confirm that we shall be conducting a thorough investigation into the matter. You can expect to receive preliminary feedback within 2 working days.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team.
Prime South Africa's reply08 Apr 2019, 15:14
Official
Dear Sanelisiwe M,
Your post is acknowledged.
We regret to learn of your objection and confirm that we shall be conducting a thorough investigation into the matter. You can expect to receive preliminary feedback within 2 working days.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team.
Prime South Africa's replyOfficial
10 Apr 2019, 17:20Dear Sanelisiwe M,
Thank you for taking the time to raise your disquiet. Rest assured that you that your feedback is important to us.
A review of the purchase conversation confirmed that our New Business Professional did an exceptional job in explaining all the policy features of the product you chose provides growing cover for smaller vehicle accidents with every month that passes, right up to the full value of your vehicle.
We strive to finalise all claims within the shortest possible time as we appreciate that the more time it takes, the more it costs us both. Our Claims Team is doing all in their power to ensure that the validation of your claim is swiftly concluded.
Our Market Conduct Team will be in contact with you to assist with further clarity on your claim.
Unlike with many other insurers, at PMD your premium remains fixed.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you for taking the time to raise your disquiet. Rest assured that you that your feedback is important to us.
A review of the purchase conversation confirmed that our New Business Professional did an exceptional job in explaining all the policy features of the product you chose provides growing cover for smaller vehicle accidents with every month that passes, right up to the full value of your vehicle.
We strive to finalise all claims within the shortest possible time as we appreciate that the more time it takes, the more it costs us both. Our Claims Team is doing all in their power to ensure that the validation of your claim is swiftly concluded.
Our Market Conduct Team will be in contact with you to assist with further clarity on your claim.
Unlike with many other insurers, at PMD your premium remains fixed.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply10 Apr 2019, 17:20
Official
Dear Sanelisiwe M,
Thank you for taking the time to raise your disquiet. Rest assured that you that your feedback is important to us.
A review of the purchase conversation confirmed that our New Business Professional did an exceptional job in explaining all the policy features of the product you chose provides growing cover for smaller vehicle accidents with every month that passes, right up to the full value of your vehicle.
We strive to finalise all claims within the shortest possible time as we appreciate that the more time it takes, the more it costs us both. Our Claims Team is doing all in their power to ensure that the validation of your claim is swiftly concluded.
Our Market Conduct Team will be in contact with you to assist with further clarity on your claim.
Unlike with many other insurers, at PMD your premium remains fixed.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you for taking the time to raise your disquiet. Rest assured that you that your feedback is important to us.
A review of the purchase conversation confirmed that our New Business Professional did an exceptional job in explaining all the policy features of the product you chose provides growing cover for smaller vehicle accidents with every month that passes, right up to the full value of your vehicle.
We strive to finalise all claims within the shortest possible time as we appreciate that the more time it takes, the more it costs us both. Our Claims Team is doing all in their power to ensure that the validation of your claim is swiftly concluded.
Our Market Conduct Team will be in contact with you to assist with further clarity on your claim.
Unlike with many other insurers, at PMD your premium remains fixed.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team