MM
Millicent M
1 reviews | Active since Jan 2016
07 Jan 2016, 17:55
Car Accident claim
My name is Millicent Morukhuladi, i have a prime motor thrift car insurerance with Prime Meridian had a car accident on 16th December 2015. I reported it im****iately and sent all required documents for my claim and now its 3 weeks later they had never respont with regards to my claim. I always call them in daily basis to follow up, they promise calling me back but never do. ido noyt expect this kinder poor service becaus e i pay all my premiums on time.
Helpful (0)
Replies (1)0
Replies (1)
Prime South Africa's replyOfficial
13 Jan 2016, 10:21Hello MsMillyM,
We appreciate your concern and apologise for the perceived delay in registering your claim.
As we are sure you can appreciate the festive season is regrettably one of the peak seasons for collisions on the road. Whilst we make every effort to adequately prepare ourselves for the increase in volume we regret that sometimes our turnaround times are affected.
Nonetheless, as you are aware, at the time of posting your concern our Claims Team had already assisted you and they will continue to work closely with you until the finalisation of your claim.
Kind regards,
The PMD Team
We appreciate your concern and apologise for the perceived delay in registering your claim.
As we are sure you can appreciate the festive season is regrettably one of the peak seasons for collisions on the road. Whilst we make every effort to adequately prepare ourselves for the increase in volume we regret that sometimes our turnaround times are affected.
Nonetheless, as you are aware, at the time of posting your concern our Claims Team had already assisted you and they will continue to work closely with you until the finalisation of your claim.
Kind regards,
The PMD Team
Prime South Africa's reply13 Jan 2016, 10:21
Official
Hello MsMillyM,
We appreciate your concern and apologise for the perceived delay in registering your claim.
As we are sure you can appreciate the festive season is regrettably one of the peak seasons for collisions on the road. Whilst we make every effort to adequately prepare ourselves for the increase in volume we regret that sometimes our turnaround times are affected.
Nonetheless, as you are aware, at the time of posting your concern our Claims Team had already assisted you and they will continue to work closely with you until the finalisation of your claim.
Kind regards,
The PMD Team
We appreciate your concern and apologise for the perceived delay in registering your claim.
As we are sure you can appreciate the festive season is regrettably one of the peak seasons for collisions on the road. Whilst we make every effort to adequately prepare ourselves for the increase in volume we regret that sometimes our turnaround times are affected.
Nonetheless, as you are aware, at the time of posting your concern our Claims Team had already assisted you and they will continue to work closely with you until the finalisation of your claim.
Kind regards,
The PMD Team