ZZ
Zikhokhile Z
1 reviews | Active since Sept 2023
26 Sept 2023, 17:07
Cant send photos of ...
Cant send photos of my car as my app is disabled i sent the call back but unfortunatly no one is attending ti me
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Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
27 Sept 2023, 07:11Dear, Zikhokhile.
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
The PMD Team
Prime South Africa's reply27 Sept 2023, 07:11
Official
Dear, Zikhokhile.
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
The PMD Team
Prime South Africa's replyOfficial
04 Oct 2023, 14:09 Dear Zikhokhile
We appreciate the time you have taken to note your disappointment. It saddens us to hear that the service you received failed to impress.
Our aim is to provide world-class service to our policyholders during every interaction.
A review of the policy confirms that you were contacted by our Client Service Team and we are pleased to note that you were assisted with the App and were able to upload your inception photographs. Your policy is now active.
Our Market Conduct Department will be in contact with you to provide you with comprehensive feedback regarding your queries.
It will no doubt reassure you to know that PMD offers a 24-month fixed premium guarantee on all claim-free policies!
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
We appreciate the time you have taken to note your disappointment. It saddens us to hear that the service you received failed to impress.
Our aim is to provide world-class service to our policyholders during every interaction.
A review of the policy confirms that you were contacted by our Client Service Team and we are pleased to note that you were assisted with the App and were able to upload your inception photographs. Your policy is now active.
Our Market Conduct Department will be in contact with you to provide you with comprehensive feedback regarding your queries.
It will no doubt reassure you to know that PMD offers a 24-month fixed premium guarantee on all claim-free policies!
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply04 Oct 2023, 14:09
Official
Dear Zikhokhile
We appreciate the time you have taken to note your disappointment. It saddens us to hear that the service you received failed to impress.
Our aim is to provide world-class service to our policyholders during every interaction.
A review of the policy confirms that you were contacted by our Client Service Team and we are pleased to note that you were assisted with the App and were able to upload your inception photographs. Your policy is now active.
Our Market Conduct Department will be in contact with you to provide you with comprehensive feedback regarding your queries.
It will no doubt reassure you to know that PMD offers a 24-month fixed premium guarantee on all claim-free policies!
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
We appreciate the time you have taken to note your disappointment. It saddens us to hear that the service you received failed to impress.
Our aim is to provide world-class service to our policyholders during every interaction.
A review of the policy confirms that you were contacted by our Client Service Team and we are pleased to note that you were assisted with the App and were able to upload your inception photographs. Your policy is now active.
Our Market Conduct Department will be in contact with you to provide you with comprehensive feedback regarding your queries.
It will no doubt reassure you to know that PMD offers a 24-month fixed premium guarantee on all claim-free policies!
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team