BM
Bonginkosi M

1 reviews | Active since Jan 2025

24 Jan 2025, 13:26

Bonginkosi

First let me put this out. Most towing companies don't care about us as long as they get their money.... I feel that I was mislead by my insurance PMD.. I didnt pay my premium(I know and I knew on the day of my incident) the towing guys called my insurance emergency road side and they approved towing and said Everything Was Fine. Now I am left with a towing fee... I wish you never approved towing to your ****ed panelbeater friend.. I am so disgusted by PMD right now and wish the should have told me on that day that they cannot help me like they are doing today... I am not a bitter person but **** is **** and hope more and more people come up and voice their bad experiences that they got from your **** company

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Replies (1)
Prime South Africa
Prime South Africa's reply29 Jan 2025, 08:47
Official
 Hello Bonginkosi M,

Thank you for your post.

As a service to our clients, we have an arrangement with our service providers to assist with the safe storage of our clients’ vehicles. This service is provided throughout South Africa at rates far lower than those of private towing yards. Unfortunately, due to the fact that your claim was not successful, the fees applicable to have your vehicle released to you will remain for your own account.

Our Market Conduct Department will be in contact with you to provide you with more detailed feedback.

Prime offers a fixed premium for 2 years on claim-free policies! You can obtain a quote through our user-friendly website at www.prime.co.za.

Assuring you of our continued best endeavours on your behalf.

Kind regards,
The Prime SA Team