1 reviews | Active since Apr 2019
BE WARNED OF PRIME MERIDIAN DIRECT
I am very irritated and disappointed at the Sametime with prime Meridian Direct. They keep on insulting my intelligence and keep on making promises that they can't keep and lying to me every chance that they get when I call in for follow up's on my claim progress. As a said insurer there's no professionalism what so ever! Failing to communicate with your clients and dismally failing to respond to communicate outside if the expected time frame. Your don't respect other people's time and calls. No communication what so ever, the claim handlers are condescending when asked for assistance, there's no room for improvement in your service to your clients on written and verbal communication. You fail to alert proper personnel regarding essential issues. Just inconsistency guidance in confusing clients that's all. So feed up and I don't expect or recommend future potential clients even consider you guys as an insurer
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
I submitted all documents they asked for IN JULY and was told to wait 30 business days for them to process it. I have not heard anything back from them, I have emailed countless times to follow up and nothing from their side. THIS INSURANCE COMPANY USES DELAY TACTICS IN HOPES OF YOU END UP GIVING UP. I will be
Contacting the Ombudsman for further advice because this company is useless.
Disgusting behavior from them and their clients
I submitted all documents they asked for IN JULY and was told to wait 30 business days for them to process it. I have not heard anything back from them, I have emailed countless times to follow up and nothing from their side. THIS INSURANCE COMPANY USES DELAY TACTICS IN HOPES OF YOU END UP GIVING UP. I will be
Contacting the Ombudsman for further advice because this company is useless.
Disgusting behavior from them and their clients
