1 reviews | Active since Nov 2022
BE VERY CAREFUL GUYS!!!!!
Worse insurance by all mean. Please just remember now that you will regret joining this insurance and frustrate your own being like I did. I only looked at big number of positive reviews about this insurance and joined. I did read several bad reviews which are similar to my current experience before I joined, but I ignored them instead of using them as red light. Please RUN AS FAR AS POSSIBLE from PMD and their underwriter SANTAM unless you are not willing to enjoy your time and your life. Some people may prefer not to write such review cos they feel it is a waste of time... Hence, I understand now that the majority of reviews on Prime SA (80% more) are great, because they satisfy only small cases like my previous simple towing, or any companies - related big claims. Trust me you do not want to know all challenges or hardship that were alongside my claim that took 17 months, including NFO process after rejection the first 3 months due to my "failure to take due care" according to PMD and after being hit by a drunk driver... Maybe please read all other bad reviews about PMD/SANTAM to see all those facts. I had to find means and pay by myself for the car to be repaired. I am insured so long! My claim was only accepted after pressure from NFO (Ombudsman) but PMD only paid me back about half of all my expenses related to fixing the car. I save so many other stressful details but let me save them. I have exposed (to NFO) and will continue to expose PMD/SANTAM anywhere possible (media, educational and other big institutions, colleagues, friends, etc. unless they redeem themselves even in the last minutes. CL10****100.
We truly value your feedback and sincerely apologize for any challenges you have faced. Please know that we are committed to continuously improving our services to enhance your experience. Our goal is to provide world-class support to all our policyholders during each interaction.
The amount offered to you was calculated based on the quote you have provided, excluding the excess that is payable.
Our dedicated Market Conduct Team will reach out to you shortly to address any concerns and provide you with further clarity.
Additionally, we're pleased to inform you that the excess on our Comprehensive policy will reduce to zero in just a few months, showcasing our commitment to your financial well-being.
Kind regards,
The Prime SA Team
We truly value your feedback and sincerely apologize for any challenges you have faced. Please know that we are committed to continuously improving our services to enhance your experience. Our goal is to provide world-class support to all our policyholders during each interaction.
The amount offered to you was calculated based on the quote you have provided, excluding the excess that is payable.
Our dedicated Market Conduct Team will reach out to you shortly to address any concerns and provide you with further clarity.
Additionally, we're pleased to inform you that the excess on our Comprehensive policy will reduce to zero in just a few months, showcasing our commitment to your financial well-being.
Kind regards,
The Prime SA Team
These are the same inconsistencies and inconsiderate approaches you portrayed throughout my claim process. You are displaying exactly what I wrote in my review. So let people clearly see your strategies here. PMD and SANTAM are ****mers in disguise. Client, please wait until your comfort with them disappoint you after major accident and proper interaction with PMD and SANTAM through claim!
These are the same inconsistencies and inconsiderate approaches you portrayed throughout my claim process. You are displaying exactly what I wrote in my review. So let people clearly see your strategies here. PMD and SANTAM are ****mers in disguise. Client, please wait until your comfort with them disappoint you after major accident and proper interaction with PMD and SANTAM through claim!