lS
logan S
1 reviews | Active since Nov 2020
10 Nov 2020, 02:28
BE CAREFUL IF THIS ****** THEY TAKE YOUR MONEY AND LIE
Pmd insurance bullies and ******
...Its a shame, how this company treats its clients, my claim was rejected and they said its invalid because my husband did not go hospital with an ambulance. And its been a month they took my car. They saying i am liable for storage and have to refund them their towing fees of R2300.
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Replies (4)0
Replies (4)
Prime South Africa's replyOfficial
10 Nov 2020, 07:48Dear logan S,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 48 hours.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 48 hours.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply10 Nov 2020, 07:48
Official
Dear logan S,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 48 hours.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 48 hours.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
lS
logan S's updateReviewer Update
10 Nov 2020, 09:37i hope you will prove to me that you are true and fair
lS
logan S's update10 Nov 2020, 09:37
Reviewer Update
i hope you will prove to me that you are true and fair
lS
logan S's updateReviewer Update
10 Nov 2020, 09:39you said to me i am insuring a car not a person i have medical aid and life insurance but i came to you for my car not a person.
lS
logan S's update10 Nov 2020, 09:39
Reviewer Update
you said to me i am insuring a car not a person i have medical aid and life insurance but i came to you for my car not a person.
Prime South Africa's replyOfficial
11 Nov 2020, 14:39Dear Logan S,
Thank you for taking the time to raise your query with us.
At PMD we pride ourselves on our professional and thorough claims validation process which ensures the prompt payment of all valid claims.
We regret your discontent regarding the outcome of your claim. Whilst it is true that the purpose of insurance is to protect one in the event of an accident, it is also true that such cover is only provided on the condition that a driver keeps to the policy terms and conditions.
Our Market Conduct Team has been instructed to review your claim and provide you with a detailed explanation regarding the matter and your experience with us.
It will no doubt reassure you to be reminded that with PMD’s Comprehensive policy, clients enjoy an excess that reduces to zero.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply11 Nov 2020, 14:39
Official
Dear Logan S,
Thank you for taking the time to raise your query with us.
At PMD we pride ourselves on our professional and thorough claims validation process which ensures the prompt payment of all valid claims.
We regret your discontent regarding the outcome of your claim. Whilst it is true that the purpose of insurance is to protect one in the event of an accident, it is also true that such cover is only provided on the condition that a driver keeps to the policy terms and conditions.
Our Market Conduct Team has been instructed to review your claim and provide you with a detailed explanation regarding the matter and your experience with us.
It will no doubt reassure you to be reminded that with PMD’s Comprehensive policy, clients enjoy an excess that reduces to zero.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team