LN
Lwazi N
1 reviews | Active since May 2024
06 May 2024, 12:48
Bad they rejected my...
Bad they rejected my claim after they said my car Is written off
Helpful (0)
Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
06 May 2024, 12:55Dear Lwazi
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply06 May 2024, 12:55
Official
Dear Lwazi
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
09 May 2024, 12:49 Dear Lwazi
Thank you for your post.
PMD prides itself on the unprecedented lengths to which it goes to ensure that its policyholders fully understand the products that they purchase.
We ensure that all our clients are made aware of the provisions of their policy through our customer-friendly purchase policy documents which are clear and concise and our purchase calls which are clear and interactive.
We regret your discontent regarding the outcome of your claim. Whilst it is true that the purpose of insurance is to protect one in the event of an accident, it is also true that such cover is only provided within the terms and conditions of your policy.
Our Market Conduct Team will be in contact with you to provide you with detailed correspondence regarding our position on the matter.
It will delight you to learn that PMD provides affordable insurance products to accommodate every day South Africans. Obtaining a quote can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you for your post.
PMD prides itself on the unprecedented lengths to which it goes to ensure that its policyholders fully understand the products that they purchase.
We ensure that all our clients are made aware of the provisions of their policy through our customer-friendly purchase policy documents which are clear and concise and our purchase calls which are clear and interactive.
We regret your discontent regarding the outcome of your claim. Whilst it is true that the purpose of insurance is to protect one in the event of an accident, it is also true that such cover is only provided within the terms and conditions of your policy.
Our Market Conduct Team will be in contact with you to provide you with detailed correspondence regarding our position on the matter.
It will delight you to learn that PMD provides affordable insurance products to accommodate every day South Africans. Obtaining a quote can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply09 May 2024, 12:49
Official
Dear Lwazi
Thank you for your post.
PMD prides itself on the unprecedented lengths to which it goes to ensure that its policyholders fully understand the products that they purchase.
We ensure that all our clients are made aware of the provisions of their policy through our customer-friendly purchase policy documents which are clear and concise and our purchase calls which are clear and interactive.
We regret your discontent regarding the outcome of your claim. Whilst it is true that the purpose of insurance is to protect one in the event of an accident, it is also true that such cover is only provided within the terms and conditions of your policy.
Our Market Conduct Team will be in contact with you to provide you with detailed correspondence regarding our position on the matter.
It will delight you to learn that PMD provides affordable insurance products to accommodate every day South Africans. Obtaining a quote can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you for your post.
PMD prides itself on the unprecedented lengths to which it goes to ensure that its policyholders fully understand the products that they purchase.
We ensure that all our clients are made aware of the provisions of their policy through our customer-friendly purchase policy documents which are clear and concise and our purchase calls which are clear and interactive.
We regret your discontent regarding the outcome of your claim. Whilst it is true that the purpose of insurance is to protect one in the event of an accident, it is also true that such cover is only provided within the terms and conditions of your policy.
Our Market Conduct Team will be in contact with you to provide you with detailed correspondence regarding our position on the matter.
It will delight you to learn that PMD provides affordable insurance products to accommodate every day South Africans. Obtaining a quote can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team