1 reviews | Active since Aug 2017
Bad servive at PMD
My husband, a regular driver got car accident on the 14th August and was admitted at the hospital. On the 16th August we submitted all documents as required by PMD except the one for the photos because the car was already towered to CMD. Since then m the only on whose calling to follow up on my claim though ive been promised severals times to be called back for the update. The worst part is that the premium is been deducted from my account even though there is no consultant who is compentant enough to update us about our claim.
Hello Tlephogole1982,
We would like to express our deepest regret for the inconvenience caused by this unintentional and unusual occurrence.
Our aim is to provide world class service to our policyholders during every interaction and it saddens us when our team members fail to impress, such us in your case.
We can however confirm that the validation of your claim is well underway and that our Claims Department has provided you with a detailed update regarding the progress of your claim.
We will be sure to keep you informed.
Assuring you of our best continued endeavours on your behalf.
Kind regards,
The PMD Team
Hello Tlephogole1982,
We would like to express our deepest regret for the inconvenience caused by this unintentional and unusual occurrence.
Our aim is to provide world class service to our policyholders during every interaction and it saddens us when our team members fail to impress, such us in your case.
We can however confirm that the validation of your claim is well underway and that our Claims Department has provided you with a detailed update regarding the progress of your claim.
We will be sure to keep you informed.
Assuring you of our best continued endeavours on your behalf.
Kind regards,
The PMD Team