LT
Lerato T
1 reviews | Active since May 2015
08 May 2015, 20:17
bad service from prime media direct
I took up insurance with PMD insurers and paid the activation fee and premium immediately and faxed the proof of payment the same time as I wanted to be covered as from the 1st of May but when I got a call today I found out im not covered at all and when I spoke to Ntombi she said they will investigate the matter and will get a call before close of business but no one called me to resolve my issue and I was charged a premium from the 1st of May but now ill be covered as from tomorrow which I believe its bad service.
Helpful (0)
Replies (1)0
Replies (1)
Prime South Africa's replyOfficial
13 May 2015, 09:23Hello ltouch12,
We appreciate the time you took to raise your concerns with us.
Our client service department confirmed that you were indeed covered from 1 May 2015 as requested previously. Confirmation thereof has subsequently been sent to you.
Should you have any additional queries or concerns, do not hesitate to contact Ms Lee-Anne Noble who will gladly assist.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
We appreciate the time you took to raise your concerns with us.
Our client service department confirmed that you were indeed covered from 1 May 2015 as requested previously. Confirmation thereof has subsequently been sent to you.
Should you have any additional queries or concerns, do not hesitate to contact Ms Lee-Anne Noble who will gladly assist.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Prime South Africa's reply13 May 2015, 09:23
Official
Hello ltouch12,
We appreciate the time you took to raise your concerns with us.
Our client service department confirmed that you were indeed covered from 1 May 2015 as requested previously. Confirmation thereof has subsequently been sent to you.
Should you have any additional queries or concerns, do not hesitate to contact Ms Lee-Anne Noble who will gladly assist.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
We appreciate the time you took to raise your concerns with us.
Our client service department confirmed that you were indeed covered from 1 May 2015 as requested previously. Confirmation thereof has subsequently been sent to you.
Should you have any additional queries or concerns, do not hesitate to contact Ms Lee-Anne Noble who will gladly assist.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team