1 reviews | Active since Jan 2022
BAD SERVICE from PMD and Farber Coachworks
I’m having a bad experience with PMD. I have been with them since 2019 when l bought my car brand new straight from the box. I was in an accident on the 07 Dec 2021 and farber coachworks was repairing my car since than. I have collected my car this week on Monday only to drive it for less than an hour and then the clutch died bare in mind l was on N1 outbound and it was a peak hour l would have been on another accident because of Farber Coachworks negligence. They claimed that they fixed the clutch clearly they know nothing about the clutch and their mechanic doesn’t how to fix it hence l had to stuck in the middle on nowhere. Now my car has been in the safe yard since Monday night and today is Wednesday and PMD wants to take it back to the place where they failed to fix it who’s life are trying to put in danger. I don’t know why they don’t take my car to nearest Hyundai dealership because l’ve lost trust when it comes to Farber coachworks and l dont want them to touch my car ever again, who knows what other mechanism will they be damaging. It’s also two months now without my car. If my car it’s going to fixed within this week l can except a goodbye from next month. I can’t be paying PMD with my hard earned money for this low level of service.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for your post.
At PMD we pride ourselves in promptly paying all valid claims. We are pleased to note that your claim was validated and approved within 3 days.
Rest assured that we always do all in our power to avoid delays during the repair process. We pride ourselves in ensuring that vehicles are returned to clients in a good repaired condition. To achieve this we encourage all repairs to be completed by a SAMBRA approved repairer on our panel who has been carefully vetted to ensure that the best possible workmanship and service is provided to our clients.
A review of your claim confirms that we are hard at work to ensure that all damages related to your accident are repaired. Our Market Conduct Department assures us that they have already been in contact with and have provided you with comprehensive feedback regarding your queries.
It will no doubt reassure you to know that PMD offers a 24 month fixed premium guarantee fixed premiums on all claim free policies!
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you for your post.
At PMD we pride ourselves in promptly paying all valid claims. We are pleased to note that your claim was validated and approved within 3 days.
Rest assured that we always do all in our power to avoid delays during the repair process. We pride ourselves in ensuring that vehicles are returned to clients in a good repaired condition. To achieve this we encourage all repairs to be completed by a SAMBRA approved repairer on our panel who has been carefully vetted to ensure that the best possible workmanship and service is provided to our clients.
A review of your claim confirms that we are hard at work to ensure that all damages related to your accident are repaired. Our Market Conduct Department assures us that they have already been in contact with and have provided you with comprehensive feedback regarding your queries.
It will no doubt reassure you to know that PMD offers a 24 month fixed premium guarantee fixed premiums on all claim free policies!
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team