NT
Ntate T
1 reviews | Active since Nov 2020
23 Feb 2022, 15:47
Bad service from PMD
I submitted my claim on Monday whereby I was claiming for my ****** car keys, till today didn't hear anything from them
Helpful (0)
Replies (3)0
Replies (3)
Prime South Africa's replyOfficial
23 Feb 2022, 16:55Dear Ntate T,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply23 Feb 2022, 16:55
Official
Dear Ntate T,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
NT
Ntate T's updateReviewer Update
24 Feb 2022, 08:30Pmd just called me to let me know my claim is rejected wow just wow
My keys were ****** by someone else were not misplace or missing were ******
I won't advise anyone to take pmd as their insurance
It's very bad
My keys were ****** by someone else were not misplace or missing were ******
I won't advise anyone to take pmd as their insurance
It's very bad
NT
Ntate T's update24 Feb 2022, 08:30
Reviewer Update
Pmd just called me to let me know my claim is rejected wow just wow
My keys were ****** by someone else were not misplace or missing were ******
I won't advise anyone to take pmd as their insurance
It's very bad
My keys were ****** by someone else were not misplace or missing were ******
I won't advise anyone to take pmd as their insurance
It's very bad
Prime South Africa's replyOfficial
28 Feb 2022, 21:53 Dear Ntate TThank you for your post. It is troubling to hear of your experience as client service is of utmost importance to us.At PMD, we pride ourselves on promptly paying all valid claims. Rest assured that our validations are performed not for the sake of creating unnecessary delays but for the protection of all of our clients and ensures that a fair outcome is reached on all claims.We are pleased to confirm that the validation of your claim was completed within our prescribed turnaround times and an outcome of approval was communicated to you.It will no doubt delight you to be reminded that PMD’s unique Comprehensive policy offers cover for lost or ****** keys to the value of R3000 per claim.Assuring you of our continued best endeavours.Kind regards,The PMD Team
Prime South Africa's reply28 Feb 2022, 21:53
Official
Dear Ntate TThank you for your post. It is troubling to hear of your experience as client service is of utmost importance to us.At PMD, we pride ourselves on promptly paying all valid claims. Rest assured that our validations are performed not for the sake of creating unnecessary delays but for the protection of all of our clients and ensures that a fair outcome is reached on all claims.We are pleased to confirm that the validation of your claim was completed within our prescribed turnaround times and an outcome of approval was communicated to you.It will no doubt delight you to be reminded that PMD’s unique Comprehensive policy offers cover for lost or ****** keys to the value of R3000 per claim.Assuring you of our continued best endeavours.Kind regards,The PMD Team