tM
tebogo M
1 reviews | Active since Apr 2026
29 Apr 2026, 14:47
bad service
bad bad service, rude stuff, worse service ever, unprofessional staff I am very disappointed with the service I received. From the moment I arrived, the staff seemed uninterested and unhelpful. I had to wait an unusually long time without any clear communication or updates. Overall, the experience was frustrating and below standard. I expected much better customer service. I strongly advise anyone considering PMD Insurance to think twice before signing up. My experience has been extremely disappointing and frustrating
Helpful (0)
Replies (3)0
Replies (3)
Prime South Africa's replyOfficial
29 Apr 2026, 16:14 Hello Tebogo, thank you for reaching out. We’re truly sorry to hear about your experience and want to assure you that we’re already looking into it.
You’ll receive a full response within 2 working days. Please click “see more” to view our full update once posted.
Kind regards,
The Prime SA Team
You’ll receive a full response within 2 working days. Please click “see more” to view our full update once posted.
Kind regards,
The Prime SA Team
Prime South Africa's reply29 Apr 2026, 16:14
Official
Hello Tebogo, thank you for reaching out. We’re truly sorry to hear about your experience and want to assure you that we’re already looking into it.
You’ll receive a full response within 2 working days. Please click “see more” to view our full update once posted.
Kind regards,
The Prime SA Team
You’ll receive a full response within 2 working days. Please click “see more” to view our full update once posted.
Kind regards,
The Prime SA Team
Prime South Africa's replyOfficial
06 May 2026, 08:29Hello Tebogo M,
Thank you for taking the time to share your experience with us. We are sorry to learn that your expectations were not met and that your interaction with our team caused frustration. At Prime, we are committed to providing efficient, respectful service, and we take any indication that we may not have met these standards very seriously. We understand that the delay in the upliftment of your car was frustrating, especially around a public holiday when you expected things to move more quickly. Our records show that the upliftment has now been arranged with the repairer and the matter has been escalated for focused attention. Our Market Conduct Team is already reviewing the matter in detail and will engage with you directly to resolve your concern. At Prime, we’re committed to making support accessible and convenient. Whether you prefer using the mobile app, sending an email, or making a call, we’re here to help - on your terms.
Committed to resolving your concern with care. Kind regards,The Prime SA Team
Thank you for taking the time to share your experience with us. We are sorry to learn that your expectations were not met and that your interaction with our team caused frustration. At Prime, we are committed to providing efficient, respectful service, and we take any indication that we may not have met these standards very seriously. We understand that the delay in the upliftment of your car was frustrating, especially around a public holiday when you expected things to move more quickly. Our records show that the upliftment has now been arranged with the repairer and the matter has been escalated for focused attention. Our Market Conduct Team is already reviewing the matter in detail and will engage with you directly to resolve your concern. At Prime, we’re committed to making support accessible and convenient. Whether you prefer using the mobile app, sending an email, or making a call, we’re here to help - on your terms.
Committed to resolving your concern with care. Kind regards,The Prime SA Team
Prime South Africa's reply06 May 2026, 08:29
Official
Hello Tebogo M,
Thank you for taking the time to share your experience with us. We are sorry to learn that your expectations were not met and that your interaction with our team caused frustration. At Prime, we are committed to providing efficient, respectful service, and we take any indication that we may not have met these standards very seriously. We understand that the delay in the upliftment of your car was frustrating, especially around a public holiday when you expected things to move more quickly. Our records show that the upliftment has now been arranged with the repairer and the matter has been escalated for focused attention. Our Market Conduct Team is already reviewing the matter in detail and will engage with you directly to resolve your concern. At Prime, we’re committed to making support accessible and convenient. Whether you prefer using the mobile app, sending an email, or making a call, we’re here to help - on your terms.
Committed to resolving your concern with care. Kind regards,The Prime SA Team
Thank you for taking the time to share your experience with us. We are sorry to learn that your expectations were not met and that your interaction with our team caused frustration. At Prime, we are committed to providing efficient, respectful service, and we take any indication that we may not have met these standards very seriously. We understand that the delay in the upliftment of your car was frustrating, especially around a public holiday when you expected things to move more quickly. Our records show that the upliftment has now been arranged with the repairer and the matter has been escalated for focused attention. Our Market Conduct Team is already reviewing the matter in detail and will engage with you directly to resolve your concern. At Prime, we’re committed to making support accessible and convenient. Whether you prefer using the mobile app, sending an email, or making a call, we’re here to help - on your terms.
Committed to resolving your concern with care. Kind regards,The Prime SA Team
tM
tebogo M's updateReviewer Update
11 May 2026, 11:49even now my issue have not being attended to still giving me the run around worse service ever.
tM
tebogo M's update11 May 2026, 11:49
Reviewer Update
even now my issue have not being attended to still giving me the run around worse service ever.