1 reviews | Active since Jul 2018
Bad service delivery by Prime meridian direct
I was involved on an accident I submitted a claim to fix my car it took them a month to approve it when it was approved they decided to contribute only my accumulated premiums as they are. They did not want to fix my car secondly I received a call from TRAC they wanted me to pay the guard rails that where Damaged due to the accident they submitted a third party claim on my insurance(PMD) guess what they rejected it, for what? I regret the day I sign my contract with Prime Meridian Direct they are useless.
Dear Khumalomm,
We thank you for taking the time to bring your concern to our attention and we regret any inconvenience caused.
Your enquiry is important to us and has been referred to our Market Conduct Department for immediate attention. Please expect to receive preliminary feedback by no later than 26 July 2018.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Dear Khumalomm,
We thank you for taking the time to bring your concern to our attention and we regret any inconvenience caused.
Your enquiry is important to us and has been referred to our Market Conduct Department for immediate attention. Please expect to receive preliminary feedback by no later than 26 July 2018.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Dear Khumalomm,
Thank you for taking the time to bring your distress to our attention.
Your Accident Contribution Benefit is designed to contribute towards the cost of either repairing motor vehicle accident damage, alternatively to the total loss of your vehicle. At a premium of only R99.00 the benefits increase by R1000 each month that you pay your premium.
A review of your claim revealed that during the purchase call, the Tele-Assistant did a commendable job in explaining how the cover under the ACB accumulates and at the time of your accident you had accumulated R4,000.00.
Consequently, whilst we are deeply sympathetic to your circumstances, all claims are assessed in accordance with the benefits selected.
Our unique products like ACB, which you selected, provides affordable cover at a fixed premium and with no excess to pay when you claim.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team
Dear Khumalomm,
Thank you for taking the time to bring your distress to our attention.
Your Accident Contribution Benefit is designed to contribute towards the cost of either repairing motor vehicle accident damage, alternatively to the total loss of your vehicle. At a premium of only R99.00 the benefits increase by R1000 each month that you pay your premium.
A review of your claim revealed that during the purchase call, the Tele-Assistant did a commendable job in explaining how the cover under the ACB accumulates and at the time of your accident you had accumulated R4,000.00.
Consequently, whilst we are deeply sympathetic to your circumstances, all claims are assessed in accordance with the benefits selected.
Our unique products like ACB, which you selected, provides affordable cover at a fixed premium and with no excess to pay when you claim.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team
