AR
Alice R
1 reviews | Active since Apr 2013
09 Nov 2021, 15:49
Bad service, *********
They do not even deserve a single star. For almost 10 years I've been with them, never claimed, and now I claim for less than R3000 they refuse to pay?I'm done with them
Helpful (0)
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Replies (3)
Prime South Africa's replyOfficial
09 Nov 2021, 16:20Dear Alice R ,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply09 Nov 2021, 16:20
Official
Dear Alice R ,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
AR
Alice R's updateReviewer Update
11 Nov 2021, 08:50Pmd is selling lies to people, when you apply they say it's access free now they want me to pay, after spending R120000+ on them and no claims. I regret ever taking business from them
AR
Alice R's update11 Nov 2021, 08:50
Reviewer Update
Pmd is selling lies to people, when you apply they say it's access free now they want me to pay, after spending R120000+ on them and no claims. I regret ever taking business from them
Prime South Africa's replyOfficial
18 Nov 2021, 13:00Dear Alice R,
We appreciate the time you have taken to alert us of your experience.
PMD prides itself on the unprecedented lengths to which it goes to ensure that its clients fully understand the products that they purchase.
We ensure that all our clients are made aware of the provisions of their policy through our customer-friendly purchase conversations and policy documents. An excess is an agreed amount that the client is liable to pay in the event of an insurance claim being settled.
We ensure that all our clients are made aware of the provisions of their policy through our customer-friendly purchase conversations and policy documents. An excess is an agreed amount that the client is liable to pay in the event of an insurance claim being settled.
We are sure that it is comforting to know that our nationwide panel of SAMBRA-approved repairers ensure that your vehicle will receive high-quality repairs and service.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply18 Nov 2021, 13:00
Official
Dear Alice R,
We appreciate the time you have taken to alert us of your experience.
PMD prides itself on the unprecedented lengths to which it goes to ensure that its clients fully understand the products that they purchase.
We ensure that all our clients are made aware of the provisions of their policy through our customer-friendly purchase conversations and policy documents. An excess is an agreed amount that the client is liable to pay in the event of an insurance claim being settled.
We ensure that all our clients are made aware of the provisions of their policy through our customer-friendly purchase conversations and policy documents. An excess is an agreed amount that the client is liable to pay in the event of an insurance claim being settled.
We are sure that it is comforting to know that our nationwide panel of SAMBRA-approved repairers ensure that your vehicle will receive high-quality repairs and service.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team