aK
anish K
1 reviews | Active since Jul 2011
26 Aug 2025, 15:12
Bad service
Try to get help for a matter but no response from them,called a spoke to an agent said he's going to call me back and no response from him
Helpful (0)
Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
27 Aug 2025, 07:15Dear Anish ,thank you for bringing this to our attention. We are sorry to hear about your experience and are committed to resolving this matter. We will acknowledge your complaint in writing within 48 hours. Kind regards, the Prime SA team.
Prime South Africa's reply27 Aug 2025, 07:15
Official
Dear Anish ,thank you for bringing this to our attention. We are sorry to hear about your experience and are committed to resolving this matter. We will acknowledge your complaint in writing within 48 hours. Kind regards, the Prime SA team.
Prime South Africa's replyOfficial
29 Aug 2025, 08:51Dear Anish K,
Thank you for your post and for sharing your experience. We value all feedback as we continuously strive to improve our services.
While our goal is to exceed client expectations with every interaction, there may be instances where we may fall short of the mark. In this particular case, we are pleased that our team was able to assist you within the hour and resolve the matter satisfactorily.
Unlike many other insurers, with Prime, the excess payable when you claim under your comprehensive cover reduces to absolute zero- and in a remarkably short time.
Kind regards,
The Prime SA Team
Thank you for your post and for sharing your experience. We value all feedback as we continuously strive to improve our services.
While our goal is to exceed client expectations with every interaction, there may be instances where we may fall short of the mark. In this particular case, we are pleased that our team was able to assist you within the hour and resolve the matter satisfactorily.
Unlike many other insurers, with Prime, the excess payable when you claim under your comprehensive cover reduces to absolute zero- and in a remarkably short time.
Kind regards,
The Prime SA Team
Prime South Africa's reply29 Aug 2025, 08:51
Official
Dear Anish K,
Thank you for your post and for sharing your experience. We value all feedback as we continuously strive to improve our services.
While our goal is to exceed client expectations with every interaction, there may be instances where we may fall short of the mark. In this particular case, we are pleased that our team was able to assist you within the hour and resolve the matter satisfactorily.
Unlike many other insurers, with Prime, the excess payable when you claim under your comprehensive cover reduces to absolute zero- and in a remarkably short time.
Kind regards,
The Prime SA Team
Thank you for your post and for sharing your experience. We value all feedback as we continuously strive to improve our services.
While our goal is to exceed client expectations with every interaction, there may be instances where we may fall short of the mark. In this particular case, we are pleased that our team was able to assist you within the hour and resolve the matter satisfactorily.
Unlike many other insurers, with Prime, the excess payable when you claim under your comprehensive cover reduces to absolute zero- and in a remarkably short time.
Kind regards,
The Prime SA Team