SM
Sune M
1 reviews | Active since Jan 2020
16 Jan 2020, 07:42
Bad Service
Not a good experiences with them, Waiting a month now and they can not get any info on the cars me and my wife have to do the work they are suppose to do!!! No good will definitely not recommend them to anyone
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Replies (2)
Prime South Africa's replyOfficial
16 Jan 2020, 08:20Dear Sune M,
Thank you for your post.
We are truly sorry to learn of your dissatisfaction. We will be conducting a thorough investigation into your concern to better understand what took place and find a possible solution.
We promise to give you preliminary feedback by no later than two working days.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Prime South Africa's reply16 Jan 2020, 08:20
Official
Dear Sune M,
Thank you for your post.
We are truly sorry to learn of your dissatisfaction. We will be conducting a thorough investigation into your concern to better understand what took place and find a possible solution.
We promise to give you preliminary feedback by no later than two working days.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Prime South Africa's replyOfficial
17 Jan 2020, 10:00Dear Sune M,
Thank you for notifying us of your experience. We truly understand what a trying time it can be without a vehicle.
Rest assured that PMD performs thorough validations on all claims submitted to us to ensure that we come to the most accurate finding. It is further our aim to perform these validations within the shortest possible time to avoid any further costs to both you and ourselves.
We are diligently working on the finalisation of your claim and will provide you with regular meaningful updates.
You no doubt remember that unlike many other insurers, with PMD comprehensive cover your claims excess reduces to zero - and it does so within a surprisingly short period of time.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply17 Jan 2020, 10:00
Official
Dear Sune M,
Thank you for notifying us of your experience. We truly understand what a trying time it can be without a vehicle.
Rest assured that PMD performs thorough validations on all claims submitted to us to ensure that we come to the most accurate finding. It is further our aim to perform these validations within the shortest possible time to avoid any further costs to both you and ourselves.
We are diligently working on the finalisation of your claim and will provide you with regular meaningful updates.
You no doubt remember that unlike many other insurers, with PMD comprehensive cover your claims excess reduces to zero - and it does so within a surprisingly short period of time.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team