SK
Shaheem K
1 reviews | Active since Jan 2020
03 Feb 2020, 15:53
Bad service
Should have listened to the warnings people gave me about PMD... My claim was approved on friday 31st jan but my vehicle is still standing at proline autobody unattended.. next thing my battery will ne totally flat or something will go wrong i just know it... Please dont just choose insurance because you want to pay a cheap price.. rather go with companies that actually care about you as a customer... I cant believe I actually trusted PMD with my most valuable asset..
Helpful (0)
Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
03 Feb 2020, 15:58Dear Shaheem K,
Thank you for taking the time to alert us to your frustration.
Thank you for taking the time to alert us to your frustration.
We sincerely apologise for any inconvenience caused.
Your complaint is important to us and has been referred to our Market Conduct Department who will provide you with feedback in the next two business days.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply03 Feb 2020, 15:58
Official
Dear Shaheem K,
Thank you for taking the time to alert us to your frustration.
Thank you for taking the time to alert us to your frustration.
We sincerely apologise for any inconvenience caused.
Your complaint is important to us and has been referred to our Market Conduct Department who will provide you with feedback in the next two business days.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
SK
Shaheem K's updateReviewer Update
03 Feb 2020, 16:02Ive seen this automated response many times and even get the same promise from your guys on a "recorded" line... Please just send pro line the necessary documents or watever so that they can commence with the repairs of my car.. is that too much to ask???
SK
Shaheem K's update03 Feb 2020, 16:02
Reviewer Update
Ive seen this automated response many times and even get the same promise from your guys on a "recorded" line... Please just send pro line the necessary documents or watever so that they can commence with the repairs of my car.. is that too much to ask???