LN
Lebogang N
1 reviews | Active since Jul 2020
11 Apr 2024, 11:41
Bad service
I regret taking the prime meridian direct car insurance,my car gave me problem on the 2nd of April 2024 & they sent the tow car..They authorised the claim on the 9th of April 2024...
Helpful (0)
Replies (3)0
Replies (3)
Prime South Africa's replyOfficial
11 Apr 2024, 13:09Dear Lebogang
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply11 Apr 2024, 13:09
Official
Dear Lebogang
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
15 Apr 2024, 11:26Hello Lebogang N,
Thank you for your post. We are delighted to see that your claim was approved within 3 days and is currently being repaired.
Rest assured that we always do all in our power to avoid delays during the repair process. In addition, our dedicated Assessing Team makes every effort to ensure that the correct parts are sourced and vehicles are repaired to the highest standard.
Our market conduct team will also be looking into the matter and provide you with more detailed feedback.
It will undoubtedly please you to know that PMD offers 15 or 30-day car hire options for those unforeseeable incidents when you are rendered immobile.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for your post. We are delighted to see that your claim was approved within 3 days and is currently being repaired.
Rest assured that we always do all in our power to avoid delays during the repair process. In addition, our dedicated Assessing Team makes every effort to ensure that the correct parts are sourced and vehicles are repaired to the highest standard.
Our market conduct team will also be looking into the matter and provide you with more detailed feedback.
It will undoubtedly please you to know that PMD offers 15 or 30-day car hire options for those unforeseeable incidents when you are rendered immobile.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply15 Apr 2024, 11:26
Official
Hello Lebogang N,
Thank you for your post. We are delighted to see that your claim was approved within 3 days and is currently being repaired.
Rest assured that we always do all in our power to avoid delays during the repair process. In addition, our dedicated Assessing Team makes every effort to ensure that the correct parts are sourced and vehicles are repaired to the highest standard.
Our market conduct team will also be looking into the matter and provide you with more detailed feedback.
It will undoubtedly please you to know that PMD offers 15 or 30-day car hire options for those unforeseeable incidents when you are rendered immobile.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for your post. We are delighted to see that your claim was approved within 3 days and is currently being repaired.
Rest assured that we always do all in our power to avoid delays during the repair process. In addition, our dedicated Assessing Team makes every effort to ensure that the correct parts are sourced and vehicles are repaired to the highest standard.
Our market conduct team will also be looking into the matter and provide you with more detailed feedback.
It will undoubtedly please you to know that PMD offers 15 or 30-day car hire options for those unforeseeable incidents when you are rendered immobile.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
LN
Lebogang N's updateReviewer Update
26 Apr 2024, 08:38I'm so disappointed with Prime meridian direct car insurance,my car is currently at RENEW-IT Sandton panel beating....What hurts me the most is that I don't know what are they fixing in my car...They sai maybe I can get my car next month...it's been 3 weeks now ðŸ˜ðŸ˜ðŸ˜ðŸ˜
LN
Lebogang N's update26 Apr 2024, 08:38
Reviewer Update
I'm so disappointed with Prime meridian direct car insurance,my car is currently at RENEW-IT Sandton panel beating....What hurts me the most is that I don't know what are they fixing in my car...They sai maybe I can get my car next month...it's been 3 weeks now ðŸ˜ðŸ˜ðŸ˜ðŸ˜