SG
Saxola G

1 reviews | Active since Nov 2015

26 Nov 2015, 08:39

Bad service

On the 1st of November 2015 i had vehicle incident with a taxi and my car was a right off after 25 days i still have not received a conctrete report from my insurance when i phone them they say my claim is still under investigation and i feel they are taking too long to finalise my claim as i am struggling to get a transport to go to work

0
Replies (1)
Prime South Africa
Prime South Africa's reply03 Dec 2015, 10:48
Official
Hello gxekiws,

We appreciate the concern you have raised and empathise with you.

Whilst we appreciate that there is never a convenient time to be in an accident, Larry from our Claims Department has been working closely with you to finalise your claim.

As you have mentioned your collision involved a taxi whose driver has been most unhelpful, nonetheless we will continue to provide you with regular feedback on the progress that has been made.

Assuring you of our continued best endeavours.

Kind regards,
The PMD Team