sP
sheryl P
1 reviews | Active since Oct 2015
01 Oct 2015, 17:20
bad service
6mnths later and my claim hasn't been approved, nonhlanhla said I'm not their customer I'm a third party when I spoke to her about her attitude and bad customer service. When I sad I'm calling from my cell phone, while she was busy with closing a previous claim, she said...\So"";and just kept telling me about their procedures.... """
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Prime South Africa's replyOfficial
06 Oct 2015, 08:00Hello shazzy9,
We sincerely regret to learn of your experience with us and agree that this is most disappointing.
Client service is of utmost importance to us and we strive to provide world class client service, as such we appreciate the time you have taken to raise your concern with us.
Nonetheless, as you are aware your claim has been approved and you will soon be able to repair your vehicle.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
We sincerely regret to learn of your experience with us and agree that this is most disappointing.
Client service is of utmost importance to us and we strive to provide world class client service, as such we appreciate the time you have taken to raise your concern with us.
Nonetheless, as you are aware your claim has been approved and you will soon be able to repair your vehicle.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply06 Oct 2015, 08:00
Official
Hello shazzy9,
We sincerely regret to learn of your experience with us and agree that this is most disappointing.
Client service is of utmost importance to us and we strive to provide world class client service, as such we appreciate the time you have taken to raise your concern with us.
Nonetheless, as you are aware your claim has been approved and you will soon be able to repair your vehicle.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
We sincerely regret to learn of your experience with us and agree that this is most disappointing.
Client service is of utmost importance to us and we strive to provide world class client service, as such we appreciate the time you have taken to raise your concern with us.
Nonetheless, as you are aware your claim has been approved and you will soon be able to repair your vehicle.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team