1 reviews | Active since May 2011
Bad Service!!!!
<p>I have been with PMD for more that 1 year and never claimed nor skipping payments on this policy I took with them, I submitted the claim on the 05 April 2017 and even to date my car has not yet been fixed nor claim being approved, there is lady whom I was busy working with, she only gives an update when I send an email to call PMD, this is realy a bad service to me as a paying customer, I need urgent assistance from PMD and my car to be fixed, I have accumulated enough on this policy for this process to take more that a Month for my car to be fixed.</p>
Hello Mbulie
Thank you for taking the time to bring your concern to our attention. It is troubling to hear of your experience as client service is important to us.
We do wish to assure you that we perform our investigations not for the sake of creating unnecessary delays but for the protection of all of our clients.
Upon further investigation, we are happy to confirm that your claim was approved on 02 June, 2017 and that the outcome has since been communicated to you.
One of our Claims Consultants will be in contact with you regarding the final administration of your claim.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team
Hello Mbulie
Thank you for taking the time to bring your concern to our attention. It is troubling to hear of your experience as client service is important to us.
We do wish to assure you that we perform our investigations not for the sake of creating unnecessary delays but for the protection of all of our clients.
Upon further investigation, we are happy to confirm that your claim was approved on 02 June, 2017 and that the outcome has since been communicated to you.
One of our Claims Consultants will be in contact with you regarding the final administration of your claim.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team