lZ
luthando Z

1 reviews | Active since Oct 2016

20 Oct 2016, 11:59

Bad service

<p> <br />I write this letter to Hellopeter to express my dissatisfaction about the service i got from PMD whereby they refused to take full responsibillity of the claim ,I took insurance with them for dent doctor so there are refusing to fix my dent whilst um paying for dent doctor</p>

0
Replies (1)
Prime South Africa
Prime South Africa's reply27 Oct 2016, 16:24
Official

Hello zondeka

Thank you for raising your concern with us - we value all feedback that we receive from our policyholders as we strive to offer world class service to our clients.

Although we do understand your distress regarding the outcome of your claim, we are obliged to apply our policy terms and conditions for the benefit of all of our policyholders.

Our internal Client Representation Department will contact you shortly to provide you with detailed information regarding the outcome of your claim.

Assuring you of our continued best endeavours on your behalf.

Kind Regards,

The PMD Team