CL
Colleen L
1 reviews | Active since Jun 2021
17 Jun 2021, 20:45
Bad insurance
I have an insurance with pmd. My first claim I did they did not want to pay to fix my bumper told me I have to pay most of the money so I decided I Will go to discovery and cancel them but after that I wanted to reverse the money of atleast 3 installments to that I can use that money to fix my bumper but it seems like I will not be able to get that money back as well
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Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
17 Jun 2021, 21:39Dear Colleen L,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply17 Jun 2021, 21:39
Official
Dear Colleen L,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
23 Jun 2021, 12:57 Dear Colleen L,
Thank you for alerting us of your experience.
We are surprised to learn of your discontent as your claim was approved in line with the agreed excess of your chosen policy.
Rest assured that should any additional repair costs be discovered during the repair process, your excess will remain fixed and we will cover the rest.
We regret to learn of your decision to leave us and sincerely hope to be of service to you again in the future.
PMD offers a range of innovative products that are affordable and easy to understand; depending on exactly what you need.
Kind regards,
The PMD Team
Prime South Africa's reply23 Jun 2021, 12:57
Official
Dear Colleen L,
Thank you for alerting us of your experience.
We are surprised to learn of your discontent as your claim was approved in line with the agreed excess of your chosen policy.
Rest assured that should any additional repair costs be discovered during the repair process, your excess will remain fixed and we will cover the rest.
We regret to learn of your decision to leave us and sincerely hope to be of service to you again in the future.
PMD offers a range of innovative products that are affordable and easy to understand; depending on exactly what you need.
Kind regards,
The PMD Team