AM
Adelaide M
1 reviews | Active since Apr 2024
25 Apr 2024, 11:15
Bad experience
I would have chosen no star. I had the worst claim experience with them. They went as far as deeming my vehicle a write off canceling my policy and not even pay me a penny. I regret referring any of my friends to them.
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Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
25 Apr 2024, 12:01Dear Adelaide
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply25 Apr 2024, 12:01
Official
Dear Adelaide
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
02 May 2024, 10:05Hello Adelaide M
Thank you for your post.
At PMD, we take immense pride in paying all valid claims and in ensuring that all claims are validated in line with transparency and fairness.
Whilst it is true that the purpose of insurance is to protect one in the event of an unforeseen incident, it is also true that such cover is only provided on the condition that a driver keeps to the policy terms and conditions.
Our Market Conduct Team confirms that they will be in contact with you to provide you with comprehensive feedback regarding your claim outcome.
It will no doubt delight you to recall that PMD provides a range of affordable insurance products with great benefits to accommodate the pocket and needs of every-day South Africans. Obtaining a quote is quick and easy and can be done through our user-friendly website at www.prime.co.za
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply02 May 2024, 10:05
Official
Hello Adelaide M
Thank you for your post.
At PMD, we take immense pride in paying all valid claims and in ensuring that all claims are validated in line with transparency and fairness.
Whilst it is true that the purpose of insurance is to protect one in the event of an unforeseen incident, it is also true that such cover is only provided on the condition that a driver keeps to the policy terms and conditions.
Our Market Conduct Team confirms that they will be in contact with you to provide you with comprehensive feedback regarding your claim outcome.
It will no doubt delight you to recall that PMD provides a range of affordable insurance products with great benefits to accommodate the pocket and needs of every-day South Africans. Obtaining a quote is quick and easy and can be done through our user-friendly website at www.prime.co.za
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team