ZM
Zukiswa M

1 reviews | Active since Oct 2023

27 Oct 2023, 09:56

Bad customer service

PMD CLAIMS I have a bad experience with PMD Claims department, they approved my claim and referred me to a repairer, and the repairer sent them additionals, they declined those additionals, and I requested to speak with the manager several times, consultants give you excuses and saying they will make a follow up but they don't call you back as per your request. My vehicle is in for minor repairs but its now taking for ever. This is not the service I'm paying for PMD.

0
Replies (2)
Prime South Africa
Prime South Africa's reply27 Oct 2023, 10:25
Official
Dear Zukiswa,

Thank you for your encouraging feedback.

All of us at Prime Meridian are committed to providing excellent service. It is therefore encouraging to hear of your experience.

Assuring you of our continued best endeavours on your behalf. 
 
Kind Regards, 
The PMD Team
ZM
Zukiswa M's update27 Oct 2023, 10:35
Reviewer Update
Its not encouraging, please read it carefully am complaining