1 reviews | Active since Nov 2021
Bad
I had claimed for one of my vehicles that I insured for less 6 months, and was told I need to pay an excess of about R 9 720 which I don't have any problems with but their terms changed they saying they no longer cover commercial vehicles. Which I fail to understand cause they gave that cover from the beginning. And now this company wants to cancel my cover for both vehicles as they covered under commercial. So now I asked to get all my premiums back from the beginning hence I have never claimed anything from them it was just this 1 bakkie that I even managed to fix myself without them. But they refusing to pay those premiums, they will to pay 1 months premium. I wish i feel its unfair at all. I want to believe if they were fair they wouldn't have made me to take the cover at the first place. Am not happy at all. I spoke to Liso from clients department.
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
