kM
kabelo M

1 reviews | Active since Apr 2021

15 Apr 2021, 15:58

Bad

You will never get your access money back with them... I never and they will only promise you lies

0
Replies (2)
Prime South Africa
Prime South Africa's reply15 Apr 2021, 16:08
Official
Dear Kabelo M,

Thank you for taking the time to raise this matter with us.  

We have located your policy and commit to providing preliminary feedback within 2 business days. 
 
Assuring you of our continued best endeavours. 

Kind regards,
The PMD Team 
Prime South Africa
Prime South Africa's reply22 Apr 2021, 14:06
Official
Dear Kabelo M,
 
Thank you for your post.
 
PMD prides itself on the unprecedented lengths to which it goes to ensure that its clients fully understand the products that they purchase. As you are aware, an excess is the first amount that is payable by you in the event of a valid claim. We ensure that all our clients are made aware of the provisions of their policy through our customer-friendly purchase conversations and policy documents.
 
We are pleased to note that after successful validation, your claim was approved and the repairs were concluded to your satisfaction.
 
Our Market Conduct Team will be in contact with you to provide you comprehensive feedback regarding your matter.
 
It will no doubt delight you to learn that PMD provides a range of affordable insurance products to accommodate the pocket and needs of every day South Africans. Obtaining a quote is quick and easy and can be done through our user-friendly website at www.prime.co.za.
 
Assuring you of our continued best endeavours on your behalf.
 
Kind regards,
The PMD Team