BM
Busisiwe M

1 reviews | Active since Oct 2017

09 Dec 2019, 09:34

Awesome service!

I would like to give a shout out PMD and a big THANK YOU to Charlotte from the roadside assistance department for such an awesome service on Friday evening after I hit a pothole so hard and immediately had a puncher in an unsafe and dark area. Charlotte calmed me down as I was panicking and made sure that I get assistance ASAP. Juan who was also awesome from First Help came through within 5 to 10 minutes after speaking to Charlotte, he made sure we get to a safer area so he can change my tyre. Charlotte kept calling to make sure that I am alright and to check if I received assistance. What was more awesome was that I had just taken up the car insurance with PMD on Thursday and had not even payed the 1st premium but PMD came through for me and for that I thank you.

0
Replies (1)
Prime South Africa
Prime South Africa's reply09 Dec 2019, 09:58
Official
 Dear Busisiwe M,
 
Thank you for taking the time to compliment Yvonne and Lauren's service. 
 
We are very pleased to hear that our efforts have exceeded your expectations and all of us at PMD are proud of Yvonne and Lauren. 

Assuring you of our continued best endeavours on your behalf. 
 
Kind regards, 
The PMD Team