KH
Katekani H

1 reviews | Active since Jul 2021

30 Jul 2021, 13:03

As soon as I updates my details on the app I received a call from PMD to confirm that they received the information and they will update it in their system for me I didn't expect such a prompt respond

As soon as I updates my details on the app I received a call from PMD to confirm that they received the information and they will update it in their system for me I didn't expect such a prompt respond. Also the lady who helped me spoke to me as if she knows me. I felt like I was speaking to a friend and I also felt line the only client. She didn't rush the call at all and she asked me if there was anything else that she wanted me to assist her with before ending the call. Great service indeed.

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Replies (1)
Prime South Africa
Prime South Africa's reply30 Jul 2021, 14:32
Official
Dear Katekani R,

Thank you for taking the time to post about your positive claim experience.

PMD is committed to providing professional service to our clients and we are delighted to hear you are satisfied with how your claim was handled.

Assuring you of our continued best endeavours on your behalf.

Kind Regards,
The PMD Team