1 reviews | Active since Jan 2013
Are you really insurance if you never pay out?
i have been "insured" by PMD (of which is underwritten by SANTAM) since Jan 2016 and i have to say, i have literally flushed money(7K) down the toilet for that long. 1st incident i was told that i wouldn't be compensated because the incident happened in a parking lot. the 2nd and recent incident i had my car ******, but recovered by Tracker, and i was told that ****** and recoveries (within 90 days) are not covered, but "AS A SHOW OF GOOD FAITH'' i would be allowed a R10000 rand payout. Now here's the problem, the cars computer box was ****** (of which it eluded their "Assessor"), insides stripped, starter damaged, door damaged, and all these cost way more than R10000. This is so sad an issue that even the repairer suggested declined the job and suggested PMD pay me out and let me fix privately of which PMD declined! A whole business declined business(PMD). 30 months of premiums, the cars "Growth Benefit Amount" reached, enough to replace the car...but NOTHING! SWEET NOTHINGS
If you respect your money, stay very far from PMD!
This review isn't out of spite, but consumer protection and alert!
I went as far as taking my car back from the repairer and counted my losses, because i can already see them declining the work done by the repairer and leaving me in more debt.
Dear Mshimora,
Thank you for bringing your concern to our attention.
Your enquiry has been forwarded to our Market Conduct Department for immediate attention.
A thorough investigation will be conducted and we undertake to provide preliminary feedback by 16 July 2018.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Dear Mshimora,
Thank you for bringing your concern to our attention.
Your enquiry has been forwarded to our Market Conduct Department for immediate attention.
A thorough investigation will be conducted and we undertake to provide preliminary feedback by 16 July 2018.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Hello Mbele,
Thank you for the time you have taken to raise your concern with us. Customer feedback is important to us as we pride ourselves in providing exceptional client service.
Our assessing team has confirmed that they have looked into the additional requests that you have submitted and will continue to keep you updated. We trust that you will be back on the road soon.
The Prime CoverGROW policy provides growing cover at an affordable fixed premium and with no excess to pay when claiming. This is just one of the many promises we deliver upon to all our clients, regardless of your claims history.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Hello Mbele,
Thank you for the time you have taken to raise your concern with us. Customer feedback is important to us as we pride ourselves in providing exceptional client service.
Our assessing team has confirmed that they have looked into the additional requests that you have submitted and will continue to keep you updated. We trust that you will be back on the road soon.
The Prime CoverGROW policy provides growing cover at an affordable fixed premium and with no excess to pay when claiming. This is just one of the many promises we deliver upon to all our clients, regardless of your claims history.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team