Appalling Service by PMD

I have ran out of petience with both PMD and their partner Renew it Sandton. My issues are the following: 1. My car has been with the Renew It Sandton since end of May going in and out of there. 2. After the claim was approved, I informed PMD to take my car to Galagher Autobody Midrand which is 8 minutes way from where i stay, they decided on their own to take it to Renew it Sandton, whom i have been expreriencing difficulties with their update and turn around time. 3. Month end of June i went to fecth the car, and it was not in a good state i had to return it to them. The person that was dealing with my car was on sick leave for a week no one attend to my vehicle until he was back at work and took another week to be fixed, meaning in 2 weeks i was with out a car. When i went to pick up the car again i had to return it the next day the where still issues with the car, if the assessors picked up the issue from day 1 i could not be in this situation and now its been another two weeks with out a car. One of the issues i had with them, when i collected my vehicle in June my central lock and alarm systems was not working and the assessor from PMD said it ware tear issues the same assesor that did not assess my car properly to find all issues with my car, I want these fixed my central lock and alarm system where working perfectly befor the accident. 4. I have not heard a word form Lungile and Tailor from PMD the poeple that my claim was assigned to its iether they are always busy or im taken to any other consultant which i have to explain my self over and over again. Look at your rocords PMD when last did these people make communication with me. 5. Car Hire, PMD is refusing to compensate me with car hire, i am well aware that my car hire expires after 30 days per claim, if there car is still in repairs after that i have to make my own plans. but now in this incident i have been inconvinience by PMD for not doing the proper assessment from the beginning and now i am suffering having to take my kids to school for 3 weeks via other means at your own negligence. Guys its been 8 weeks without a vehicle you are costing me