1 reviews | Active since Jun 2017
appalling experience I've had with PMD/ horrifying
<p>i want to tell everybody that i helped join prime meridian that they have to find another insurance company that promises to deliver exceptional service and resloves claims at a more quicker and more efficient rate. i waited 3 solid months only for my Claim to be declined,.. well during the process of my claim i requested my claim technitian to send me soft copy sales pitch on the day i signed and agreed to being insured with PMD and i was avoided, i requested a soft copy for my car hire benefit add on call and that too was avoided, I logged a claim on the 18th of April and was only called to go and investigate the accident scene 2 weeks later, now a lot can happen in two weeks and which it has was i argued with the investigator, he choose to ignore the fact that newly added stop signs with a fresh hipe of sand at the bottom of the two new stop signs of road that i was traveling on and i even showed him the difference between the new signs verses the old signs from the crossing street and he couldn't be bothered one bit. i further illustrated the reason as to why i actually had an accident was because i observed a stop line and i hit the brake but it was already too late and i drifted out of the road causing it to overturn. with that trauma that i had i then again had to face another trauma that is worse than that, "PRIME MERIDIAN DIRECT" worse insurance company known to man, FAIS regulations have been disregarded in my case, i still wonder how in the world has the financial services board granted PMD's license to offer these intermediary services to the general public. to all my colleagues that i have introduced to PMD please do accept my apologies on helping you join this company and please do start to look for alternatives and better insurance, trust me when i say that having PMD as your insurer is more like not having an insurance policy. i despies the day i tried to cancel my policy to go back to Miway and that retention called me at my most vulnerable time and i allowed him to retain me! i really despies that day!</p> <p> </p>
Hello Thustos,
Thank you for taking the time to raise your concern with us.
Our aim is to provide world class service to all our policyholders during every interaction, accordingly your concern is very important to us.
We have asked one of our Client Representation Specialists to contact you in order to provide further clarity regarding why we were unable to admit your claim. You can expect to hear from them soon.
Assuring you of our continued best endeavours.
The PMD Team
Hello Thustos,
Thank you for taking the time to raise your concern with us.
Our aim is to provide world class service to all our policyholders during every interaction, accordingly your concern is very important to us.
We have asked one of our Client Representation Specialists to contact you in order to provide further clarity regarding why we were unable to admit your claim. You can expect to hear from them soon.
Assuring you of our continued best endeavours.
The PMD Team
