PK
Pindie's Kukery
1 reviews | Active since Aug 2024
04 Nov 2025, 10:08
Almost none existant service
A month and a week after the accident, I'm still waiting for the payment after my car was written off. I've called and called...
Helpful (0)
Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
04 Nov 2025, 14:43Hello Pindile, we’re sorry to hear about your experience and thank you for giving us the opportunity to make it right.
We’re reviewing the details and will respond within 2 days. Please click “see more” to follow the update.
Kind regards,
The Prime SA Team
We’re reviewing the details and will respond within 2 days. Please click “see more” to follow the update.
Kind regards,
The Prime SA Team
Prime South Africa's reply04 Nov 2025, 14:43
Official
Hello Pindile, we’re sorry to hear about your experience and thank you for giving us the opportunity to make it right.
We’re reviewing the details and will respond within 2 days. Please click “see more” to follow the update.
Kind regards,
The Prime SA Team
We’re reviewing the details and will respond within 2 days. Please click “see more” to follow the update.
Kind regards,
The Prime SA Team
Prime South Africa's replyOfficial
06 Nov 2025, 13:13Hello Pindie's Kukery,
Thank you for sharing your experience with us.
At Prime, we strive to ensure that claims are handled with care and efficiency, reflecting our dedication to excellent service. We regret to hear that your experience did not meet this standard.
While your car was initially assessed as still repairable, after further stripping during the repair process, it became clear that it should rather be written off. This is not uncommon during the repair process, as some damage might only become visible later in the process. We are pleased to confirm that payment has since been made.
Reliable, budget-friendly, and safety-focused - Prime ensures that your vehicle is in the best hands, from assessment to resolution..
Committed to resolving your concern with care.
Kind regards, The Prime SA Team
Thank you for sharing your experience with us.
At Prime, we strive to ensure that claims are handled with care and efficiency, reflecting our dedication to excellent service. We regret to hear that your experience did not meet this standard.
While your car was initially assessed as still repairable, after further stripping during the repair process, it became clear that it should rather be written off. This is not uncommon during the repair process, as some damage might only become visible later in the process. We are pleased to confirm that payment has since been made.
Reliable, budget-friendly, and safety-focused - Prime ensures that your vehicle is in the best hands, from assessment to resolution..
Committed to resolving your concern with care.
Kind regards, The Prime SA Team
Prime South Africa's reply06 Nov 2025, 13:13
Official
Hello Pindie's Kukery,
Thank you for sharing your experience with us.
At Prime, we strive to ensure that claims are handled with care and efficiency, reflecting our dedication to excellent service. We regret to hear that your experience did not meet this standard.
While your car was initially assessed as still repairable, after further stripping during the repair process, it became clear that it should rather be written off. This is not uncommon during the repair process, as some damage might only become visible later in the process. We are pleased to confirm that payment has since been made.
Reliable, budget-friendly, and safety-focused - Prime ensures that your vehicle is in the best hands, from assessment to resolution..
Committed to resolving your concern with care.
Kind regards, The Prime SA Team
Thank you for sharing your experience with us.
At Prime, we strive to ensure that claims are handled with care and efficiency, reflecting our dedication to excellent service. We regret to hear that your experience did not meet this standard.
While your car was initially assessed as still repairable, after further stripping during the repair process, it became clear that it should rather be written off. This is not uncommon during the repair process, as some damage might only become visible later in the process. We are pleased to confirm that payment has since been made.
Reliable, budget-friendly, and safety-focused - Prime ensures that your vehicle is in the best hands, from assessment to resolution..
Committed to resolving your concern with care.
Kind regards, The Prime SA Team