rR
rudeanabdul R

1 reviews | Active since Jun 2016

03 Jun 2016, 07:00

All the reviews were true

<p>So this morning I recieved a call from a Consultant at PMD by the name pf Richard. </p> <p>Yesterday I logged onlne to do a online quote nowhere did I ask for a call back but appreciated a call back since I am in the market for cheaper insurance.</p> <p>Then I logged onto Hellopeter and checked out the PMD hellopeter review, IT WAS BAD. Then i went to my current insurers page, and the first page had good reviews only!!!!....</p> <p> </p> <p>So while speaking to the consultant Richard this morning on this beautiful day I had to right my first hello peter review to PMD and its not so good.</p> <p> </p> <p>To shorten it a bit, he quoted me like 800 and something which is 500 cheaper then what i am currently paying and I was suprised by the low premium and no exxess plus a fixed premium.</p> <p> </p> <p>So i then asked him about PMD's bad reviews and explained how scared i was to make a move, becaause all the reviews I had read were about claims not being handled to customer satisfaction. He had then told me that customers exxagerate. I had tol him i am interested but not so sure as my current insurer i ore expensice but well known and has good revies only.</p> <p> </p> <p>Richard then said to me, and I quote, " Well if you feel that way, then thank you for your time, goodbye."</p> <p> </p> <p>Before i could say anything he hung up on me....</p> <p> </p> <p>I was definatly planning on moving over to PMD but my first experience was really bad.</p>

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Replies (1)
Prime South Africa
Prime South Africa's reply14 Jun 2016, 11:49
Official

Hello rudean-dino-abdul,

Client service is extremely important to us and we therefore sincerely appreciate the time you have taken to bring this communication failure to our attention.

Subsequent to you notifying us of your concern, we endeavoured to contact you again regarding your enquiry but were unfortunately not able to reach you.

This is indeed a pity due to the lost opportunity to explain to you all the benefits of our innovative, inexpensive and easy to understand products and to address any further concerns which you might have.

Should you require any further information, please do not hesitate to contact us on 011 ********** or visit our website at www.primemeridian.co.za/.

Kind Regards,

The PMD Team