dD
donslight D

1 reviews | Active since Mar 2017

22 Mar 2017, 14:27

After months of waiting Laurent came through for me

<p>After 4 months of waiting for my claim to be processed it was handed over to Lauren welcome, She rep**** to my mails within 10/15minutes, she sends communication messages,he was just helpful.</p>

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Replies (1)
Prime South Africa
Prime South Africa's reply24 Mar 2017, 12:01
Official

Hello kgomotso-donslight,

Client services is extremely important to us and we appreciate the time you have taken to raise your concern with us regarding your complete experience.

We want to assure you that the validation on claims is not performed for the sake of creating unnecessary delays but for the protection of all of our clients as it enables us to uphold our promise to our policyholders of no premium increases, zero excess when claiming along with a whole host of other affordable benefits.

At Prime Meridian we continuously strives to treat every one of its customers to ever improving standards. Your honest feedback is therefore highly appreciated and your kind words regarding Lauren’s service is most gratifying.

We hope to be of assistance to you again in future and that your next experience with us will exceed your expectations.

Kind regards,

The PMD Team