GM
Given M

1 reviews | Active since Mar 2025

12 Mar 2025, 16:41

After hitting a pothole that caused a significant damage to my car’s rim, I used the option to request a call from an agent to assist me with the claim on the PMD App and within 10 minutes I received a call to assist with the process

After hitting a pothole that caused a significant damage to my car’s rim, I used the option to request a call from an agent to assist me with the claim on the PMD App and within 10 minutes I received a call to assist with the process. Within 48 hours of logging a claim, PMD settled the claim ensuring my rim was promptly fixed. I truly appreciate the swift and efficient customer service

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Replies (1)
Prime South Africa
Prime South Africa's reply12 Mar 2025, 16:55
Official
Dear Given M,  your compliment has made our day! We're so happy to hear that you felt well taken care of. Thank you for being a valued member of the Prime community. Kind regards, the Prime SA team.